1. 2. HOTEL TORINO VENEZIA ITALY | Our Travelling Experiences – With Cas & The Sanman

HOTEL TORINO VENEZIA ITALY

Accommodation Assessment –
HOTEL TORINO VENEZIA ITALY

Location: Venice
Country: ITALY
Star Rating 3
Nightly Rate: $244.04
Number of Nights: 2
Time it took from
the front door
into our room:
10 mins 4
The proximity to the
City Centre &
transport services.
In the heart 4
RECEPTION SERVICES:
Was our reservation
correct at check in,
correct bedding etc?
Yes 4
Was our reservation
handled courteously
and correctly?
Yes 4
Was the front
desk helpful?
Yes 4
Were the Valets and
Bellman courteous
and helpful?
Yes 4
Was interior signage
clear and visible.
Yes 4
Was our arrival and
departure experiences
handled courteously
and efficiently?
Yes 4
ACCOMMODATION
SERVICES:
Cleanliness of
the public areas.
V/Good 4
Cleanliness of
our room.
V/Good 4
Was our room up
to expectation?
V/Good 4
Décor/facilities
of our room.
Very French 4
Information provided
in the room.
Nil. Not even an English channel on the tv. 2-
Did we encounter any
staff members who
excelled in service?
Service was good 4
Water pressure in
the shower acceptable?
V/Good 4
Was everything in
working order?
Yes 4
COMMENTS:
FOOD SERVICES:
Was breakfast included
into the rate?
Yes 4
What was the level
of table service?
Good 4
What was the level
of food selection?
Good . (The toaster was  quite unique) 4
If a cooked breakfast
was it served hot?
Continental 4
COMMENTS:
GENERAL   ASSESSMENT
Overall did the hotel/resort exceed   our expectations? Yes 4
Did we feel that the
cost represented
value for $$$?
Getting up in price 4 a 3 star, but inline with most hotels in the area 4
Would we return again
to this establishment?
Yes 4

 

 

RATING   SCALE

5

EXCELLENT Couldn’t   Fault

4

VERY GOOD A Very High   Standard

3

AVERAGE Acceptable   And As
Would Be Expected

2

BELOW AVERAGE Questionable
For The Price

1

NOT   ACCEPTABLE Wouldn’t   Return

 

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